I was diagnosed with type 1 diabetes when I was 13 years old, and have been using an insulin pump since 1988. I never paid much attention to health insurance, having received coverage through my parents as a teenager and then via a health trust as an adult. I never had any problems getting my insulin, test strips, and other various supplies to treat my diabetes. But since Aetna became my health insurance claims administrator, I’ve had to fight them constantly to get access to the insulin, glucometer, and test strips prescribed by my endocrinologist. I’m a judge and a lawyer who has represented people with disabilities and health related issues, so I have experience navigating the complexities of the health care system. I have no idea how people without a law degree are able to gather the information required to win their appeals against insurers or have the courage and confidence to fight back when their insurer denies them access to necessary treatments.